Value Added Tax (VAT)

We’re an european-based company, and we accomplish european fiscal rules.

That’s to say:

for each payment made to us for the acquirements of services, a regular fiscal invoice will be issued
if you’re a non-european customer, no VAT will be charged to you
if you’re a european customer, VAT will be charged to you, according to following rules:

if you’re a Company, or a taxable person, with a VIES-recognized VAT code, no VAT will be charged to you: it’s your responsability account for VAT, according to your national fiscal law (reverse-charge mechanism)
if you’re a consumer, or if you have not a VIES-recognized VAT code, VAT will be charged to you in the measure prescribed by your own country (MOSS mechanism)
if you’re a slovenian consumer or company, regular slovenian VAT (DDV) will be charged to you

So, if you're a consumer located in European Union (EU), to comply with laws we need to apply VAT to the fees of our services.

The applicable VAT rate depends on your billing country.
We are required to collect local VAT on all transactions with our customers located in a certain european country (i.e. TVA for french customers, CBL for irish customers, IVA for italian customers etc.)
VAT will be listed on your proforma invoice and, after the payment, on your invoice.
If you're a VAT-registered business in the EU, you need add a valid VAT registration number to pay a price exclusive of VAT.
You need to add your VAT number before making any payment (we can't retroactively apply a VAT number to a paid proforma invoice!!)
Your VAT registration number will be specified on our invoices

For any inquiry about VAT applications and VAT applicable rules, open a support ticket!

What is VIES (VAT Information Exchange System) ?
VIES is an electronic mean of validating VAT-identification numbers of economic operators registered in the European Union for cross border transactions on goods or services.
see http://ec.europa.eu/taxation_customs/vies/?locale=en